In order to build lasting relationships, you have to communicate in ways that are convenient and meaningful to customers and prospects. It is also imperative that you spend your time, money and resources putting customer information to work for you instead of spending most of your time trying to organize and gather that information. With Who’s Calling’s Sales and Marketing Enhancement Services (SMES) you can send a clear message that will not only let customers know that you value their business and your relationship, but will also help to break through the clutter and increase your revenue.
SMES will allow you to follow up with your customers via email and phone with our complete satisfaction survey program, giving you a way to connect with your customers and generate repeat business. Your dedicated Account Management Team will work with you to continually create more relevant messages that lead to increased sales and repeat business.
Our SMES programs are tracked through our measurement services so you can continue to refine your efforts and increase your ROI. These reports will give you the power to make decisions on hard data.
With Sales Enhancement Services you will also be able to improve the way you collect, organize, track and act on valuable customer information. This will allow you to maximize every interaction with prospects and customers from the first phone call through purchase and beyond.
Call Evaluation helps you identify the types of calls your advertising is producing and allows you to determine which campaigns are generating revenue. You are also able to monitor how well each call is being handled by your staff, allowing you to focus on additional training if needed.
Click-To-Talk is a cost effective communication tool that reduces caller abandonment by almost immediately connecting the customer with their sales representative straight from your website or email. This solution generates more revenue by improving customer convenience and satisfaction.
Click-To-Call is a call tracking solution that enables you to contact their customers through Who’s Calling’s Call Manager call tracking site. This is a benefit for those who use the Outbound Call Tracking and Call Safe® services. With this solution, you have complete control over the call, giving them the ability to make a quick and efficient connection with the lead without wasting any time.
CallSync™
CallSync™ allows you to export any information gathered by Who’s Calling’s call tracking services to any application that is able to receive that information such as your CRM database. This information includes: caller phone number, name and address as well as the call recording from that call. This solution allows you to spend less time on data entry and more time selling.
In order to build lasting relationships, you have to communicate in ways that are convenient and meaningful to customers and prospects. It is also imperative that you spend your time, money and resources putting customer information to work for you instead of spending most of your time trying to organize and gather that information. With Who’s Calling’s Sales and Marketing Enhancement Services (SMES) you can send a clear message that will not only let customers know that you value their business and your relationship, but will also help to break through the clutter and increase your revenue.
SMES will allow you to follow up with your customers via email and phone with our complete satisfaction survey program, giving you a way to connect with your customers and generate repeat business. Your dedicated Account Management Team will work with you to continually create more relevant messages that lead to increased sales and repeat business.
Our SMES programs are tracked through our measurement services so you can continue to refine your efforts and increase your ROI. These reports will give you the power to make decisions on hard data.
With Sales Enhancement Services you will also be able to improve the way you collect, organize, track and act on valuable customer information. This will allow you to maximize every interaction with prospects and customers from the first phone call through purchase and beyond.
Customer Insight is a customer satisfaction follow-up service that allows you to gain valuable knowledge of your customers’ experience. This gives you the ability to provide timely communication to your customers in order to identify any concerns that may need immediate follow-up.
Call Evaluation helps you identify the types of calls your advertising is producing and allows you to determine which campaigns are generating revenue. You are also able to monitor how well each call is being handled by your staff, allowing you to focus on additional training if needed.
ClickPath® is an online-to-offline ad solution that tracks all conversions generated from your online advertising and then tracks it back to the exact keyword or ad source. ClickPath® is the ideal solution to help you maximize your online advertising campaigns.
Click-To-Talk is a cost effective communication tool that reduces caller abandonment by almost immediately connecting the customer with their sales representative straight from your website or email. This solution generates more revenue by improving customer convenience and satisfaction.
Click-To-Call is a call tracking solution that enables you to contact their customers through Who’s Calling’s Call Manager call tracking site. This is a benefit for those who use the Outbound Call Tracking and Call Safe® services. With this solution, you have complete control over the call, giving them the ability to make a quick and efficient connection with the lead without wasting any time.
CallSync™ allows you to export any information gathered by Who’s Calling’s call tracking services to any application that is able to receive that information such as your CRM database. This information includes: caller phone number, name and address as well as the call recording from that call. This solution allows you to spend less time on data entry and more time selling.
